Our main task is to satisfy your wishes and in order to do it at our best we will follow you step by step, from the choice of a particular item until the final shipping process.

SELL
We are constantly seeking new items for our collection, and we are happy to review any item you wish to sell.
Our experience and market expertise can also be used for a wide range of private transactions and consulting.
In addition to our services, we can assist in the acquisition and sale of items or entire collections
outside of the selling process.

HOW TO PURCHASE
Purchasing design furniture, vintage pieces and collectible items from Demos Mobilia

All items available through Demos Mobilia are sold according to the following terms and conditions.

Each piece offered by the gallery is selected for its authenticity, quality, historical value, and relevance within the history of 20th-century design. As most items are vintage furniture, modernariato pieces, and collectible design objects, each piece may present unique characteristics related to its history, age, and natural signs of time.

Demos Mobilia guarantees maximum transparency and assistance throughout every stage of the purchasing process, providing detailed information and personalized consultancy before order confirmation.

INFO REQUEST
Requesting information about a piece

To receive further information about any item of interest, customers may contact Demos Mobilia through:

  • telephone;
  • email;
  • a visit to the gallery.

Our team will be pleased to provide:

  • updated availability of the piece;
  • technical information;
  • dimensions and materials;
  • provenance details, when available;
  • information regarding the condition and preservation status;
  • additional photographs upon request;
  • shipping information and available options.

Whenever possible, customers are kindly requested to indicate the item number or product reference in order to ensure a faster and more efficient response.

ITEMS EXAMINATION
Condition, authenticity and preservation status

All items available at Demos Mobilia are original vintage or historic pieces. For this reason, most objects may show natural signs of age and use, consistent with their history and authenticity.

Before purchasing, customers are encouraged to request all necessary information regarding the condition of the item.

Customers may request:

  • detailed condition reports;
  • additional photographs;
  • information regarding any restoration or conservation work carried out;
  • clarification regarding materials, finishes, and original features.

Not every detail or sign of age can always be fully represented in the images published online. For this reason, Demos Mobilia is available to provide a more detailed assessment before the purchase is finalized.

Descriptions, images, and information provided by the gallery represent a professional evaluation of the piece and do not constitute a warranty beyond what is expressly stated.

AUTHENTICITY AND DOCUMENTATION
Authenticity and product information
Demos Mobilia dedicates particular attention to the research, selection, and verification of each piece.

Every item is evaluated according to:

  • authenticity and originality;
  • attribution to the designer or manufacturer, when documented;
  • quality of materials;
  • historical relevance;
  • available provenance;
  • aesthetic and design characteristics.

Any available documentation, certificates, publications, or historical information will be shared with the customer before purchase.

PLACING YOUR ORDER
Confirming a purchase

Orders may be placed through:

  • email;
  • telephone;
  • directly at the gallery.

Once a customer confirms interest in purchasing an item, the piece may be reserved for a maximum period of 10 days, unless otherwise agreed with Demos Mobilia.

A reservation does not constitute a final sale until full payment has been received.

After this period, if payment or final confirmation has not been received, Demos Mobilia reserves the right to make the item available again.

PAYMENT
Payment methods

Payment must be completed within 7 days from order confirmation.

The following payment methods are accepted:

  • bank transfer;
  • cash payment at the gallery.

Any specific payment arrangements must be agreed upon in advance with Demos Mobilia.

Ownership of the item is transferred to the customer only after full payment has been received.

SHIPPING
International shipping and delivery

Demos Mobilia organizes worldwide shipping through specialized logistics partners experienced in the transport of furniture, artworks, and collectible design objects.

Before purchase, customers may request a detailed quotation including:

  • professional packaging;
  • transportation;
  • insurance;
  • special delivery services, if required.

Every shipment is organized with the utmost care to protect pieces of historical and artistic value.

Shipping methods may vary depending on:

  • item dimensions;
  • destination;
  • value of the piece;
  • specific customer requirements.

Demos Mobilia does not guarantee exact delivery times, final shipping costs, or the operational procedures of third-party carriers, which may vary according to destination and logistics conditions.

SHIPPING RECEIPT
Receiving the shipment and checking the package

Demos Mobilia pays the utmost attention to the safety of packaging and transportation. However, in exceptional cases, damage may occur during shipping.

Shipments are insured whenever possible. In order to benefit from insurance coverage, customers must carefully follow the correct receiving procedure.

Upon delivery:

  • Carefully check the external condition of the packaging.In case of visible damage, request delivery with reservation of inspection from the carrier.Take photographs of the package before opening if any damage is visible.Open the package immediately and check the condition of the item.Keep all packaging materials until the inspection process has been completed.Report any damage within and no later than 36 hours from delivery, providing:
  • detailed photographs;
  • a description of the damage;
  • images of both the external and internal packaging.

    Failure to follow this procedure may compromise the possibility of obtaining insurance compensation.

RETURNS
Return policy

All purchases made through Demos Mobilia are considered final.

As the gallery specializes in vintage furniture, historic pieces, and collectible design objects, every purchase is made based on the information provided by the gallery and the customer’s prior knowledge of the item’s condition.

If issues are discovered regarding the condition of the item that were not previously communicated or included in the information provided online, the customer may request a return within 2 days from receipt of the product.

In the event of an approved return:

  • the customer is responsible for return shipping costs;
  • the customer is responsible for ensuring suitable packaging;
  • any damage occurring during return transportation will be the responsibility of the customer.

Returns will not be accepted for reasons related to characteristics already communicated, visible, or consistent with the vintage and historic nature of the item.

CUSTOMER CARE
A service dedicated to historic design

Purchasing a Demos Mobilia piece means acquiring an object with a story, cultural value, and a unique identity.

Our team is available to assist clients, collectors, architects, and design professionals throughout every stage of the process, offering expertise, transparency, and personalized consultancy.